One might think that a big vendor will be more secure, more innovative, and it might be the case since larger companies have more money to spend on development, new tech, and so on. So, if you would like to have a provider that is constantly evolving, you might be considering a big vendor. At the same time, not all change is good. Especially when it comes to the data you store in the cloud you want that data to be secure every step of the way, so from that perspective, you will also have to make sure that your provider has well-implemented update procedures that will ensure that everything goes as it should go. The bigger the provider, the more moving parts changes and updates in technology involve. In general, smaller providers, while sometimes lacking the manpower or funding of the bigger competitors, are able to implement new tech much more quickly, and are often more agile in that area.
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The biggest advantage that comes with working with a small vendor is probably support. Smaller companies take the time to really know their clients and their needs and the level of human interaction you get from this relationship can’t be compared to what you get from bigger players. This might come in very handy especially if you are a smaller company yourself and would like some advice regarding the services you need and how they can be sized to help your company grow.
When we talk about potential cons for big vendors, we can refer to the lack of flexibility. Though we are discussing a domain that is highly flexible, or at least it should be, you might encounter some resistance when it comes to a more customized solution for your business, or might face some customization costs that are more than you can handle. A local vendor will be more open to your needs and try to offer you a customized solution for your problem, at a price that will be more reasonable.
Talking about minuses, a smaller vendor is more prone to business failure and that might ruin your plans. A smaller company might not have the stability you need, so an in-depth analysis of this aspect is required in order to ensure that your company is safe and your data protected. Make sure that your smaller provider has been around long enough, has a stable history and has a high reputation in your community.
One other aspect that a company takes into consideration when shopping for a cloud provider is the price of course. Big vendors come with ready made offers, that most of the times seem more advantageous, but leave small to no room for negotiation in terms of prices and services offered. A smaller vendor can be more flexible, but in the long run, it might cost you some extra pennies.
In the end, as with everything that is related to your business, a decision needs to be taken after an extensive analysis. Cost and benefits analysis need to be performed in order to make sure that the exact needs of your company are being met. If you want an out-of-the-box solution, a big player might be the perfect solution for you, if you want a customized solution, and in the end a friend in your provider, a local vendor might win the “battle”.