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White Sheet

Secure Any Endpoint, Anywhere with HCL BigFix

The industry's leading unified endpoint management platform that leverages AI to automate discovery, management, and remediation across nearly 100 operating systems.

  • 98%+ First-Pass Patch Success Rate - Industry-leading vulnerability remediation

  • Single Pane of Glass - Manage all endpoints from one unified console

  • AI-Powered Automation - Intelligent infrastructure management with minimal human intervention

HCL BigFix

What is HCL BigFix?

HCL BigFix is an endpoint management platform that automates the discovery, management, and remediation of all endpoints, including virtual, cloud, and on-premise endpoints. The platform automates the management, patching, and inventory of nearly 100 operating systems, making it the single solution enterprises need to secure any endpoint, in any cloud, across any industry.

HCL BigFix is the AI-powered endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. Whether you're managing traditional desktops, mobile devices, servers, or cloud workloads, BigFix provides complete visibility and control through a unified approach.

Key Features & Capabilities

Unified Endpoint Management

Manage hundreds of thousands of endpoints regardless of location, connection type, or status through a single intelligent agent for continuous endpoint self-assessment and policy enforcement. Get real-time visibility and control from one management console.

Continuous Compliance

HCL BigFix automatically brings non-compliant endpoints back to a compliant state using out-of-the-box industry checklists containing over 44,000 compliance checks. Ensure continuous compliance with constant low-impact monitoring and automatic remediation.

AI-Powered Automation

The industry's leading Autonomous Endpoint Management solution leverages AI and real-time data to solve IT problems without human intervention, reducing IT overhead and ensuring a more seamless employee experience.

Advanced Patch Management

Leverage the world's fastest vulnerability remediation solution to discover, prioritize and mitigate critical security vulnerabilities using threat sources from MITRE and CISA. HCL BigFix for patch management includes vendor patches for Microsoft, UNIX, Linux, and Macintosh operating systems as well as patches for third-party applications.

Software Asset Management

HCL BigFix for software asset management gathers information about installed software and hardware in a customer's infrastructure. Software use analysis tracks application usage on endpoints to determine the number and type of licenses required.

Why Choose HCL BigFix?

Proven Performance

98%+ first-pass patch success rate

100% visibility to all managed endpoints including servers, laptops, desktops and mobile devices

7M+ endpoints under management worldwide

<1% non-compliant endpoints across customer base

Industry Recognition

HCL BigFix is rated highly by industry experts, receiving recognition in IDC MarketScape reports for Worldwide Unified Endpoint Management Software and being named a Customer's Choice in 2024 Gartner Voice of the Customer for Unified Endpoint Management Tools.

Comprehensive Platform Support

The solution supports a wide range of operating systems, including Windows, UNIX, Linux, and macOS, ensuring seamless integration and control across the IT infrastructure. BigFix is the only endpoint management platform with NIAP certification under Common Criteria, ensuring high security for government, financial, and regulated industries.

Core Solutions

BigFix Enterprise+

Complete endpoint management with AI-powered runbook automation, cybersecurity analytics, and real-time vulnerability remediation.

BigFix Compliance

Automated compliance management with industry-standard baselines including STIG, CIS, and third-party security frameworks.

BigFix Workspace+

Modern workspace management solution designed for today's hybrid work environment, managing both corporate-owned and BYOD devices.

BigFix Lifecycle

Comprehensive lifecycle management including patch management, remote control, software distribution, and OS deployment capabilities.

Benefits for Your Organization

Cost Reduction & ROI

BigFix provided an ROI within six months due to standardized reporting and streamlined patching processes, with clients reporting returns of over 70% and significant time and resource savings. By leveraging the world's largest library of automations and a comprehensive unified endpoint management solution, organizations can simplify the process of managing both corporate-owned and BYOD devices.

Enhanced Security Posture

Enhance protection by consolidating endpoint security measures across diverse environments, reducing vulnerabilities and simplifying compliance management. The platform automatically detects and remediates security threats in near real-time.

Operational Efficiency

BigFix optimizes resource utilization and reduces IT labor costs through automation and streamlined processes. One of the biggest benefits organizations experience is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.

Implementation & Support

Flexible Deployment Options

BigFix's initial setup experiences vary, with many describing it as straightforward, especially with prior familiarity. Installation times range from a few hours to several months, depending on the size and complexity of the deployment. 

Scalability

BigFix is highly scalable, efficiently handling a wide range of endpoints across multiple organizations. Users have expanded from thousands to hundreds of thousands without significant performance issues.

Comprehensive Support

HCL BigFix offers multiple support options including Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 live support, and Chat.

Call Center Headset

Pricing & Licensing

BigFix offers a flexible pricing model based on server and workstation licenses, with modular options for additional features. Licensing is done through annual subscription, according to the number of endpoints that are managed and the products that are selected in the suite.

 

The platform is designed to provide high cost-performance value, with pricing that scales based on your organization's specific needs and endpoint count.

Looking for pricing details or licensing options for HCL BigFix? Visit our online store at Prominic.shop to explore available packages, get quotes, and choose the plan that best fits your organization’s needs.

Getting Started

Ready to Transform Your Endpoint Management?

Contact Prominic today to learn how HCL BigFix can:

  • Reduce your security risks and compliance gaps

  • Lower operational costs through automation

  • Improve IT efficiency with unified management

  • Accelerate vulnerability remediation

Technical Specifications

Supported Operating Systems

  • Windows: All current versions including Windows 11, Windows Server 2022

  • Linux: Major distributions including RHEL, SUSE, Ubuntu, CentOS

  • Unix: AIX, Solaris, HP-UX

  • macOS: Current and legacy versions

  • Mobile: iOS and Android (via BigFix Mobile)

Integration Capabilities

HCL BigFix offers API integration capabilities and works with leading security tools including:

  • Vulnerability scanners (Tenable, Rapid7, Qualys)

  • SIEM solutions

  • Help desk systems (ServiceNow, Jira, Zendesk)

  • Cloud platforms (AWS, Azure, Google Cloud)

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